Distance Sales Agreement

General agreement template defining rights and obligations in digital service/product sales.

This agreement is a template governing seller and buyer rights/obligations for online purchases.

You should adapt the final agreement text to your specific business model and legal obligations.

1. Parties

Seller: AKA YAZILIM, akasalimserhat@gmail.com

Buyer: [ALICI_AD_SOYAD], [ALICI_EPOSTA], [ALICI_ADRES] (based on order and account records).

Purchased digital service/product is limited to the package name, scope, usage rights, and any defined usage period.

The sale price is the total amount displayed in the order summary.

Payments are collected via secure infrastructure. Card data is not stored in the seller system.

Digital services are made accessible via the account after payment confirmation.

In case of technical delays, support is provided within a reasonable period.

The right of withdrawal in distance sales is evaluated under applicable consumer law.

For digital content/services, legal exceptions may apply once performance starts or usage begins.

Refund requests are assessed based on usage status, technical error conditions, and transaction logs.

Approved refunds are completed according to payment provider and bank processing times.

Parties first seek resolution through support channels.

For legal proceedings, applicable law, consumer arbitration committees, and competent courts apply.

This agreement enters into force electronically when the buyer approves it during payment.